Honest Review - Quince
I don’t know about you, but it seems like I have always gotten a lot of ads for Quince. After a couple of years hearing about the brand, I got really curious about them and whether or not their quality was as good as they claimed - so I decided to try it out and share my experience with you!
In case you didn’t know, Quince is an online retailer that finds manufacturers of luxury goods (apparel, home goods, etc.) and sells direct from the manufacturer - this allows them to sell their goods at a significant discount. (You can read more about their business model and how it works here).
Here’s what I bought and my general thoughts on the experience:
Overall Experience
Overall, I had a pretty good experience with my purchase from Quince! Here are my thoughts summed up:
PROS:
All the items I bought were high-quality and true to the description on the website
The prices are very reasonable compared to pricing for similar high-end items
Their return policy is very generous (365 days), so it didn’t feel risky trying them
CONS:
Shipping takes longer than most retailers, especially during the holidays
Customer service was not very proactive - one of the items I ordered got delayed because it was an out of stock item, and I didn’t get any notifications or emails from them notifying me of the delay (but they were very responsive and accommodating once I reached out and asked about it)
Generally, I would say that if you want a really good deal on some high-end items, the pros outweigh the cons! But if you’re in a pinch and you need something fast, you’re probably better off going with other retailers.